Bolster Your Tech and Digital Capabilities
Retailers must quickly adapt to new customer behaviors and market changes to deliver consistent and engaging customer experiences. Luckly, it's never been easier to create seamless customer experiences across channels at scale.
Marketplaces Expand your product offerings to strengthen customer loyalty and generate new revenue with less risk than a traditional wholesale model.
Mobile Commerce Responsive, next-gen mobile apps deliver a consistent, scalable experience across platforms while meeting your operational business demands.
Hyper-personalization and Customer Loyalty AI-driven targeted promotions, product recommendations, search, and 24/7 customer service improve customer connections and loyalty.
Smarter Store-level Operations Make your in-store experience more efficient and dynamic with smart picking apps, 1-1 purchase experiences, and frictionless checkout.
Micro-Fulfillment Center Automation Improve proximity to customers with hyper-local MFCs to shorten delivery turn around times and improve online order fulfillment.
Modern Product Information Management (PIM) Use artificial intelligence and machine learning to streamline visual category management, enable smart search, and integrate with 3rd-party platforms .
Smart Routing Smart routing apps provide drivers with greater route visibility, including automated re-routing, live chat, and geofencing alerts, to fulfill orders faster.
Curbside Pickup and Smart Lockers GPS location and alert services notify stores of parking lot arrival times. Smart lockers increase site efficiency and throughput capabilities by 2X.
3rd-party Delivery 3rd party integrations and services can augment existing delivery infrastructures, allowing retailers to offer 24/7, on-demand delivery into new areas.
How to use Elasticsearch to Create an Exceptional User Experience in Retail
Search, and ye shall findRead article
Learn How this National Grocer is Crushing Last-Mile Delivery
Learn how this national grocer is optimizing its last-mile delivery processes, technologies, and partnerships to crush the competition.Download solution brief
Eroding Brand Loyalty, Data Shortages, Digital Experience: Grocery’s New Reality
Grocers are facing a steady erosion of brand loyalty due to consumer behavior shifts resulting from the pandemic. But, by addressing the last-mile data challenge and improving the digital experience, grocers can create a 'digital flywheel' to help them win today and secure long-term loyalty.Read article
Fulfilling Final Mile Delivery: Top 6 Trends Every Grocer Should Have on its Radar
More online sales coupled with higher customer expectations is a double whammy for grocers when it comes to fulfilling the final mile. Learn the top 6 trends - from smart lockers to drones - that grocers are implementing to optimize final mile delivery fulfillment.Read article
Grocery’s Roger Bannister Moment: Achieving Sub-5 Minute Curbside Pickup
"Good enough" doesn’t cut it when it comes to curbside pickup. We've outlined 3 key actions grocers can take to up their game: 1) commit to a sub-five-minute pickup experience, 2) invest in better technology, and 3) optimize execution at the store level.Read article
How Route Optimization Improves Efficiency in Last-mile Delivery
It's not just about where your product ends up, but also how it got there.Read article
The Economics of Last-Mile Delivery
The current last-mile environment continues to challenge many retailers and grocers. To address these challenges, they are taking three approaches: subsidize the cost, outsource third parties, or bring last-mile delivery in-house. Find out which one is winning.Read article
The Big Switch: How Grocers are Bringing Last-Mile Delivery In-House
Egen has worked alongside several leading grocery brands and retailers to build a last-mile delivery foundation in under 6 months.Read article